 Gillian Franklin, Founding Partner and CEO, is well known and highly regarded in the industry and has a very impressive track record. Key successes and achievements in her career include:
- Appointed General Manager Division II at Revlon at the age of 26
- Telstra Business Women of the Year Victoria in her category - 1986
- Identified as one of the 'next 10 to watch' in recent BRW magazine's Australia's Most Powerful Women
- Global Entrepreneur of the Year for Australia in Washington 2000 attended by 1000 women from 40 countries
Gillian also has extensive experience on Boards including:
- Commonwealth Games 2006 Strategy Bid Committee
- Australian Formula 1 Grand Prix
- Asthma Foundation
- Microsurgery Foundation
- People Telecom
- Prime Minister Gold Medal Access Awards (Chair)
- CEDA (Committee for Economic Development of Australia)
- The Heat Group
- CTFAA (Cosmetic, Toiletry & Fragrance Assoc. of Australia)
 Bev Craig, founding partner and Marketing & Creative Executive Director, is an award-winning creative person with strong strategic input into the direction of the company. Her background spans across many areas of marketing above and below the line. With a beginning in the retail sector establishing in store promotions and communication plus retail specific advertising, Bev turned her talent to mainstream advertising and as an Art Director then Creative Director achieved not only industry recognition but also a number of international awards. Bev's experience includes creative direction on a number of fast moving consumer goods and also includes a number of years specialising in Sales Promotions (grocery) and in Direct Response (consumer and business to business). As Group Head in an advetising agency in Zimbabwe at the age of 24, Bev won many awards in television and print. In 1984 in South Africa, running her own advertising, design and promotions company, Bev's awards included the most prestigious American Direct Response Awards' Presidents Trophy for Overall Winner for a direct mail campaign, plus in the same year entries into American Creative Annuals and also a South African Loerie Award for best packaging.
This wealth of experience means Bev is able to create holistic campaigns for the brands, proof of which was the launch of Max Factor's Lipfinity in Australia which gained number one status for the brand in a short period and received recognition with the P&G Partnership of Excellence Award for Heat.
Heat's investors are Carol Schwartz of Sussan Property Group, Geoff Morgan and Andrew Banks of Morgan & Banks Investments Pty Ltd and Alan Chang of Wingo, one of the largest cosmetic manufacturers in Asia, all of whom bring financial strength and tremendous expertise to the group.
Heat has a passion for promoting choice for workers and supporting and encouraging family-friendly environments. Heat is known as the company that recognizes, respects and rewards the needs of all business people in the 21st century and has quickly established a reputation as an "Employer of Choice".
Heat is highly regarded for its innovative policies and support for the Heat team. Some of these include:
- 12 weeks Paid Maternity/Paternity Leave
- Family Leave (to assist employees taking care of children or parents or partners)
- All packages include life insurance and income protection at no charge to employees
- 'New Baby Week' for fathers
- Flexible working hours with rewards based on performance and contribution
The Heat culture is honest, hard-working, creative, dynamic and competitive, striving for excellence in everything we do.
Heat acknowledges great performance within the company on a regular basis with a variety of awards. The annual 'hot chilli' award is given to team members for an achievement, no matter how big or small, 'beyond the call of duty'.
There are also quarterly achievement awards for the Territory Managers and Territory Merchandisers as well as overall annual awards for sales, all awards come with monetary rewards.
 The Heat head office interior space has a fresh white feel and every member of the team has equal workspace, its open-plan environment encourages free thinking and easy communication and a sense of being part of a bigger team.
The Heat Warehouse is 3500m2 and uses full radio-frequency technology with Advanced Warehousing software. It is environmentally responsible using biodegradable fill used fully biodegradable and recycling of carton.
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