COVID-19 Precautions 

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The Heat Group is an important supplier to the Pharmacy industry, and therefore our work is considered essential during these uncertain times. We are continuing to conduct our business, albeit under more stringent safety precautions.

We are taking COVID-19 extremely seriously, in terms of the health and wellbeing of our team, as well as from the broader social responsibility perspective, and have made significant changes to how we conduct ourselves.


Some of the additional precautions we have enacted include:

- All staff who can work from home are doing so, conducting virtual meetings to remain in regular contact with one another.

- Our warehouse staff are unable to work from home, however there are strict additional precautions in place, including:

  • All surfaces being thoroughly cleaned between shifts

  • All staff must wash hands thoroughly before and after meal breaks, and after toilet breaks (as per usual)

  • Face masks have been issued

  • Work spaces have been altered to allow for adequate space between all workers

  • Regular health and safety briefings have been issued, with strict hygiene reminder

- Where essential for an office member to attend the office, they must be seated at extreme distances from one another and adhere to strict hygiene principles. Furthermore, the office team is physically isolated from the warehouse team. 

As a distribution company, we are impacted by the restrictions on logistics that is being felt the world over. However, we very proud of our ability to work extremely closely with our supply partners to minimise disruption to business and are sourcing alternative products where possible.


Our thoughts are with those who have been impacted by COVID-19.

Wishing everyone good health.


Gillian and the Heat Team

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